FAQs
Deposit Guardians FAQ's
How long to claim?
You can claim today and we can check if your deposit was placed into Government Backed Protection Scheme from up to six years back.
How fast is success?
Most claims are successfully resolved within 10 weeks from start.
What info do I need?
Initially all we will need is your basic information and the postcode for the property you reside or resided at so we can check whether the deposit was protected.
Is Protection Info required?
If you are not sure not whether it was protected or not, select No or Not sure on the form and we can carry out our checks.
Who can use this?
Anyone with a UK tenancy deposit can check with us if they have a claim.