About Us
Our Story Our Passion
Why Us
Our Commitment to Excellence
Why Choose Deposit Guardians
We provide a secure, transparent service on your claim. Keeping you in the loop and getting you paid within 10 weeks is our top priority.
Why Thousands Trust Deposit Guardians
Working with trusted and regulated partners to ensure your rights are protected
Specialists in UK tenancy deposit claims
Our team and our regulated partners focus exclusively on deposit protection breaches ensuring that your claim is handled with precision and up to date legal knowledge.
How the Process Works
Outcomes & Expectations
Review your situation and assess eligibility Gather relevant information and evidence Manage communication with landlords or letting agents Escalate matters where appropriate using regulated partners
In most cases, no. We handle the correspondence on your behalf.
No. Our service operates on a no-win, no-fee basis.
No outcome can be guaranteed however if we can prove the deposit. However, we only proceed where there appears to be a reasonable prospect of success.
We are experienced in dealing with unresponsive parties and will escalate matters appropriately, including involving our regulated partners if needed.
In some cases, we may still be able to assist. This will depend on the stage of the dispute and will be reviewed during the eligibility check.
Leagal & Regulatory Clarity
Practical& Questions
No. Deposit Guardians does not provide legal advice. Any legal assistance is provided by independent, regulated partners where required.
Yes. Where regulated services are needed, we work with partners authorised by the appropriate regulatory bodies.
No. Tenancy deposit claims do not impact your credit file.
Yes. While evidence can help, lack of documentation does not automatically prevent a claim.
Landlords cannot charge for fair wear and tear. Any deductions must be reasonable and supported by evidence.
Yes. You do not need to be UK-based to pursue a claim.
Getting & Started
You can start by completing our online form or contacting us via WhatsApp for a free eligibility check.
No. There is no obligation to continue after the initial review.
Eligibility checks are typically completed shortly after we receive your information.
What information do I need to provide?
Tenancy dates
The start and end dates of your tenancy to confirm the rental period.
Landlord or letting agent details
The total amount of deposit you paid for the property.
Deposit amount
The name and contact details of your landlord or letting agent for verification.
Any supporting evidence you have
Any documents such as tenancy agreements, receipts, emails, or photos that support your claim.